Thursday, September 18, 2008
Finding the Similar in the Dissimilar
I had an interesting experience this morning while presenting to a small group of executives about the power of adding graphics to the facilitation process. One person was explaining how there are two types of customers or clients that are favorable: Large profit companies and any company whose profit as a percent of revenue is healthy. I asked if there were any similarities there. This is one of my showstopper questions that I need to work on when I am facilitating. I know my "going fishing" sometimes paints me into a corner. I can always tell s I see vocal chords lock up and eyes begin to glaze over. Any advice would help.
My intention though was to find the common amongst the uncommon because what lies there is gold. Innovation is two ideas coming together that have never met before and when we can find that cross section this is where disruptive products, services, process and models lie. I welcome your comments.